Peter Marquez: Evolution, Ecosystem, Responsive, Rovo | Work 20XX Ep37

​Peter Marquez, Chief Customer Officer at ServiceRocket, joins us from the floor of Atlassian Team '25 in Anaheim to share his frontline perspective on the vibe and announcements, including Rovo, Atlassian’s AI assist, now included with purchase. 

With over a decade of experience, we cover the ecosystem, evolution of the market, and company. Customer expectations are shifting, Atlassian's footprint more strategic. Rovo promises to significantly reduce the TTI … Time-To-Information (I just made that up) sitting on top of a unified data structure, including the transcripts from looms and meetings.

If we're reliable, we don't always have to be right. But we always want to be present. We always want to be available.  - Peter Marquez:

Please join me in welcoming Peter Marquez to the Work 20XX podcast 

Thank you Peter.

Editor's Note:
Recorded 2025-Apr-09, Anaheim Convention Center. My first solo onsite recording with some new gear. Missing my rock star production team. 

Special shout out to Rob Castaneda and Team ServiceRocket for sharing their booth to enable this recording.

Links and references 

Peter Marquez

‍Chief Customer Officer, ServiceRocket 

LinkedIn
https://www.linkedin.com/in/peterjohnmarquez/ 

ServiceRocket Events 
‍https://www.servicerocket.com/events

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Mentioned in the Interview 

Atlassian Cloud Enterprise
‍https://www.atlassian.com/enterprise/cloud/cloud-enterprise

Atlassian Rovo
‍https://www.atlassian.com/software/rovo

Atlassian Williams F1 Racing 
‍https://www.atlassian.com/enterprise/atlassian-williams-racing 

Atlassian Williams F1 Racing 
‍https://www.williamsf1.com/

2025-April-09
‍Coming in hot from Team ‘25: Rovo is for EVERYONE! 
‍By Reni Carlson, Atlassian Community Blog 
‍https://community.atlassian.com/forums/Atlassian-Intelligence-articles/Coming-in-hot-from-Team-25-Rovo-is-for-EVERYONE/ba-p/2994096

2025-Feb-11
‍Wiiliams and Atlassian Announce Title Partnership to form Atlassian Williams Racing
‍Atlassian Williams F1 Racing 
‍https://www.williamsf1.com/posts/57d8322a-ed45-488f-84aa-70cc92b10f2d/atlassian-williams-racing

2025-Feb-11
‍Williams secures huge new Atlassian title partnership deal
‍By Chris Medland, Racer.com 
‍https://racer.com/2025/02/11/williams-secures-huge-new-atlassian-title-partnership-deal/

2024-April-26
‍Atlassian co-founder Scott Farquhar steps down as co-CEO
‍By Shivaune Field, Forbes Australia 
‍https://www.forbes.com.au/news/billionaires/atlassian-scott-farquhar-steps-down-co-ceo/

2024-April-25 
‍The Journey of a Lifetime 
‍By Scott Farquhar, Atlassian Blog 
‍https://www.atlassian.com/blog/announcements/scott-farquhar-ceo-transition

2023- Oct-12
‍Welcoming Loom to the Atlassian Team 
‍By Mike Cannon-Brookes and Scott Farquhar, Atlassian Blog 
‍https://www.atlassian.com/blog/announcements/atlassian-acquires-loom

2017-Jan-09
‍Atlassian to Acquire Trello to Expand Teamwork Platform 
‍Annelise Reynolds Communications,  Atlassian Press Release 
‍https://www.atlassian.com/company/news/press-releases/atlassian-to-acquire-trello-to-expand-teamwork-platform0

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