Michelle Ossmann: Hospitality, Welcome, Security, Care | Work 20XX Ep24

Jacques Derrida said there is no culture without a culture of hospitality, it is who we are as humans, it sets the tone for everything else. You could argue that everything should be based on hospitality, especially in the workplace - Michelle Ossmann

The challenge of unlearning today is what are the things that worked for me as a leader in 2018 in that example that were great in 2018, and I should celebrate them and then have a wake for them because the environment in 2024 is different and they're irrelevant. - Dominic Price

So that's where the empathy is, it's about what is going to help each one of us be most effective and then really supporting that. And that includes helping you be self-aware about what works for you. - Sophie Wade

There is a blind spot between what leaders are asking people to do and what people are actually doing - Nellie Hayat

The biggest reason for hybrid ... when I talk to execs, the bottom line is really recruitment and retention - Nick Bloom

Companies often pay a premium for additional agility, the ability to pivot when things get tough. Radious allows that agility, flex up or down based on requirements for office or meeting space - Amina Moreau

'Well, how do we figure out which companies are hybrid and in what capacity?' Funny enough, not only did we not know the answer to that question, but we figured out that few people knew the answer to that question. That data just wasn't available, and it was important to a lot of different people. - Rob Sadow

The icing on the cake: Employees who say that the teams that they work on have very clearly established norms for not just where and when, but how the work is done ... are almost three and a half times more likely to agree that your work culture is positive. Phil Kirschner

The biggest difference from last year is that organizations are making some decisions, is that there is absolutely a parting of the seas happening.